Privacy Policy

Privacy Policy – Modern Goddess Zone

📜 at MGZ

1. Who We Are

We are Modern Goddess Zone Ltd, a UK registered limited liability company offering beauty, aesthetic, wellness services, holistic therapies, and retail beauty products.

2. How We Collect Personal Data

  • Make an appointment or purchase via our website, in person, or over the phone.
  • Create an account on our website.
  • Sign up for our newsletter or marketing communications.
  • Purchase beauty or skincare products.
  • Complete a consultation form for treatments.
  • Interact with us on social media.
  • Contact us with a query or feedback.

3. Types of Personal Data We Collect

  • Contact & Identity Details – Name, address, email, phone, date of birth.
  • Treatment & Consultation Data – Health information, allergies, preferences.
  • Transaction Data – Payment details (securely processed, never stored in full), purchase history.
  • Technical Data – IP address, browser type, device information, cookies, analytics.

4. How We Use Your Data

  • Process bookings, payments, and product deliveries.
  • Provide treatments and maintain treatment records.
  • Communicate appointment reminders and order updates.
  • Send marketing (if opted in).
  • Improve our website and services.
  • Meet legal and insurance requirements.

5. Our Legal Basis for Processing

  • Contract – to deliver services or products purchased.
  • Consent – for marketing and promotional updates.
  • Legal obligation – to meet UK regulations (treatment records, tax records).
  • Legitimate interests – for service improvement, fraud prevention, customer care.

6. Cookies & Tracking Technologies

We use cookies for:

  • Website functionality (bookings, checkout, account login).
  • Remembering your preferences.
  • Analytics to improve performance.

For details, see our Cookie Policy. You can manage cookies in your browser settings.

7. Sharing Your Data

We share data only when necessary with:

  • Payment processors (e.g., Stripe, PayPal).
  • Booking software providers.
  • Delivery companies.
  • Marketing platforms (if opted in).

We never sell your data.

8. Data Retention

  • Treatment records – minimum 7 years (insurance & legal compliance).
  • Order & transaction records – 6 years (HMRC rules).
  • Marketing data – until you unsubscribe or withdraw consent.

9. Your Rights

  • Access, correct, delete your personal data.
  • Withdraw consent for marketing.
  • Restrict or object to processing.
  • Request data portability.

To exercise your rights, email info@moderngoddess.zone.
You may also complain to the ICO: https://ico.org.uk/make-a-complaint/

10. Security

We take technical and organisational steps to protect your data from loss, misuse, or unauthorised access.

11. Third-Party Links & Embedded Content

Our website may include embedded content (e.g., videos, Instagram feeds). These external services may collect data independently — please review their privacy policies.

12. Copyright & Intellectual Property

All content on this website — including text, graphics, logos, images, videos, and design — is the property of Modern Goddess Zone Ltd and is protected by UK copyright law.

You may not copy, reproduce, distribute, or otherwise use our content without prior written consent.

Our trademarks, business name, and logo are also protected and may not be used without authorisation.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

Last Updated: 13 August 2025

14. Contact Us

📧 info@moderngoddess.zone
📮 51 George Street, BN3 3YB, Hove, United Kingdom
Registered in England and Wales as Modern Goddess Zone Ltd — Company No: 15762230

Contact Us